Frequently Asked Questions
How Do I Contact Pawsh Bandanas?
You may contact us at 1-888-510-0015 or send a question to us at contact@pawshbandanas.com. You may also leave a product related question on the product page under the "Submit Your Question" area. We also have live chat.
Do You Offer Refunds?
Yes, If for any reason you are not completely satisfied with your product, we offer a full refund within 30 days of purchase less shipping. If you want a refund, please contact us at sales@pawshbandanas.com or 1-888-510-0015.
Refunds will only be issued to the original credit card that you use.
How Do I Cancel an Order?
Please contact us at sales@pawshbandanas.com or 1-888-510-0015 to cancel your order.
Cancellation Due to Remorse
All orders canceled after 48 hours due to remorse are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges.
Do You Offer Free Shipping?
Yes, we offer free shipping within the contiguous US states.
How Long Does Shipping Take?
Products generally takes 1-2 days to prepare for shipping and an additional 3-5 days in transit. Products display their estimated shipping on the product page.
Do You Offer Expedited Shipping?
Yes, for an additional free we can provide expedited shipping. Please request this when you place your order, and we will provide a quote.
Do You Offer White Glove Delivery?
Yes, for an additional free we can provide white glove delivery at various premium options including room of choice and complete assembly. Please request quote at the time of order.
Do You Offer Assembly?
Yes, you may purchase in home assembly as a cart add on for $125.
What Are the Product Warranty Lengths?
Warranty times depend on the manufacturer. Please see out warranty times for our Brands. Product Guarantee – Pawsh Bandanas
How do I find a specific product?
Utilize the search bar to find your product or browse by category or brand. Use the rapid search results page for more detail.
